SUPPORT CENTER

YooY Land provides Web3 wallet services,
QR transfers, community chat, friend management,
and profile features for mobile users.
If you experience any issues while using the app,
please contact our support team.

    Frequently Asked Questions (FAQ)

    How do I create a chat room?

    Open the Chat tab and tap the “Create Room” button.
    You can create public, private, group, or TTL rooms.

    How do I add friends?

    Use the Search feature inside the app to find users and send friend requests.

    How do I send YOY tokens?

    Go to the Wallet section, tap “Send,” and enter the wallet address or scan a QR code.

    How do I receive tokens?

    Open the Wallet section and tap “Receive” to display your QR code and wallet address.

    How do I report abusive or inappropriate content?

    Long press a message and select “Report.”
    Our moderation system reviews reported content.

    How do I block users?

    Open the user profile or conversation settings and tap “Block User.”

    How do I delete my account?

    Go to:
    Profile → Settings → Delete Account

    Deleting your account permanently removes your account data from the app.

    What is a TTL room?

    TTL rooms are temporary chat rooms that automatically expire after a selected time period.

    What devices are supported?

    YooY Land supports iPhone and Android mobile devices.

    How can I contact support?

    You can contact our support team using the support form on this page
    or by email:

    admin@yooyland.com

    How long does it take to receive a response?

    Most support requests receive a response within 24–48 hours.

    Does YooY Land support QR transfers?

    Yes. The app supports QR-based wallet address sharing and transfers.

    Is login verification required?

    Some features may require account verification or authentication for security purposes.

    Where can I read the Privacy Policy and Terms?

    You can review them here:

    • Privacy Policy

    • Terms of Service

    • Community Guidelines

    Support Information

    YooY Land provides Web3 wallet services, QR transfers, community chat,
    friend management, and profile features for mobile users.

    If you experience any issues while using the app, please contact our support team using the information below.

    Support Contact

    • Project Name: YooY Land
    • Token Symbol: YOY
    • Official Website: https://yooyland.com
    • Support Email: admin@yooyland.com
    • Response Time: Usually within 24–48 hours
    • Support Languages: English, Korean
    • Business Hours: Mon – Fri / 9:00 AM – 6:00 PM (KST)

    Support Categories

    • General Inquiry
    • Technical Support
    • Wallet & QR Transfer Support
    • Account & Login Support
    • Partnership Proposal
    • Exchange / Listing Request
    • Media / Press Inquiry

    Office / Project Information

    YooY Land operates globally with online-first support.

    For partnership proposals or official business inquiries,
    please contact us in advance via email.

    Policies